Workplace Behavioral Issues: Appropriately Handling Issues

Course Code





90 Min

Date & Time

Mar 20, 2018 | 10:00 AM PDT

Why Should You Attend:

This comprehensive webinar provides realistic solutions to reduce negativity and toxic behavior at work and provides concrete solutions. Plus, you’ll learn how to combat and transform negative communication with the tools, techniques, and strategies you need to stop bullying, reduce bad behavior, and improve workplace morale.


Workplace conflict happens in the best of organizations. Failing to address workplace conflict costs an organization money, time and productivity.  When conflicts go unaddressed, they can have a negative impact on productivity and teamwork.  In order to manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication in order to resolve the situation.

Areas covered in this webinar:

  • Ability to identify different types of conflict in the workplace
  • Learning to develop communication skills needed to resolve conflict
  • Developing a problem-solving process
  • Understanding strategies and tools for managing conflict
  • Understanding the positive and negative consequences of conflict
  • Viewing Conflict as an Opportunity

Who will benefit:

This session is imperative for those in charge of investigating allegations of discrimination and harassment, including:

  • Human Resources Personnel
  • Trainers
  • Board of Directors
  • President
  • Vice President
  • CEO
  • CFO
  • COO
  • All Supervisory and Management Personnel
  • Diane Dee

    Diane L. Dee, President of Advantage HR Consulting, has over 25 years of experience in the Human Resources arena.  Diane’s background includes experience in HR consulting and administration in corporate, government, consulting and pro bono environments.  Diane founded Advantage HR Consulting in early 2016.   Under Diane’s leadership, Advantage HR provides comprehensive, cost-effective Human Resources solutions for small to mid-sized firms in the greater Chicagoland area.  Additionally, Diane conducts webinars on a wide-variety of HR topics for various training firms across the country. 

    Diane holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, sHRBP and HRPM® certification.

    Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management.  Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.


Mar 20, 2018
10:00 AM | 90 Min
Diane Dee

Workplace Behavioral Issues: Appropriately Handling Issues

Workplace conflict happens in the best of organizations. Failing to address workplace conflict costs an organization money, time and productivity.  When conflicts go unaddressed, they can have a negative impact on productivity and teamwork.  In order to manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication in order to resolve the situation.


Mar 21, 2018
10:00 AM | 90 Min
Catherine Mattice

Action Steps to a Better Work Environment

Successful companies have one thing in common: Happy and engaged employees. And it makes perfect sense – happy and engaged employees are committed and passionate about the work they do, resulting in higher performance and lower turnover rate. Yet many companies fail to realize a positive healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI.

 This webinar changes all that. Join in and learn the real, tangible, and actionable steps to building a better workplace culture.

You will learn:

  • The questions you should know the answers to before you send out an employee survey
  • The “marketing” you need to do around your survey to build trust and earn maximum participation
  • How to build an action committee to help you change your culture
  • Why your vision statement probably isn’t driving employee engagement or positive culture
  • How to turn your core values into core competencies that you can measure
  • Fun tips for onboarding that help new hires see your culture as fun and positive in order to reduce turnover
  • How to overcome the challenges you’ll face in culture change


Mar 27, 2018
11:00 AM | 90 Min
Margie Faulk

Surfing the silver tsunami - Workers Compensation, ADA, FMLA, Mental Illness and Other Workplace Regulations! Will there be any protection?

This training will focus on the skills necessary to navigate the many workplace regulations that can impact Employers by arming them with the fundamentals of Family Medical Leave Act (FMLA), American with Disabilities Act (ADA), American with Disabilities Act Addendum (ADAA), Occupational Safety and Health Act (OSHA). Then and only then can Employers feel confident about juggling all these regulations without making decisions that can impact negatively on employees and the organization. When you add strict guidelines of Workers Compensation claims and the financial impact of high volume claims versus safety in the workplace, we need to provide Employers with as much awareness, tools and strategies to reduce risk and increase confidence. This training provides the necessary level of knowledge of compliance initiatives and resources that can assist HR professionals, supervisors and Employers in ensuring effective workplace compliance.


Apr 03, 2018
10:00 AM | 90 Min
Diane Dee

Accommodating Employees with Disabilities: New Developments Every HR Professional Needs to Know

The Americans with Disabilities Act (ADA) was signed into law by George H.W. Bush in July 1990.  The Act is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public.  The purpose of the law is to ensure that people with disabilities have the same rights and opportunities similar to those provided to individuals based on race, color, sex, national origin, age, and religion.

Disability accommodation is an important and visible aspect of ethical business practices.   Compliance with the Americans with Disabilities Act will ensure your organization is operating in an ethical manner.


Apr 04, 2018
10:00 AM | 90 Min
Catherine Mattice

Building a Performance Management Program that Actually Improves Performance

This course offers insight into how to make your performance evaluation conversations – and the overall process of performance management – pleasant, useful and successful. You will learn how to create a performance management program that is tailored to your organization’s goals and culture, how to ensure your managers and supervisors are coaching employee performance all year long, and how to create forms and processes that actually increase performance.


Apr 10, 2018
12:00 PM | 90 Min
Mike Thomas

Excel - Building a Dashboard-Based Reporting Tool

No matter what business you are in, a dashboard is a critical tool in your communication armoury and as with any communication tool, presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to it’s power, it’s flexibility and the fact that most people have it installed on their computer.

This training focuses on what you need to know to create an interactive professional-looking dashboard using Excel. You'll learn how to: make the dashboard maintenance-free when new data becomes available; create the pivot tables needed to drive the dashboard; create great looking visuals; add interactivity using slicers; automate elements of the dashboard with a macro and protect the cells containing critical formulas.


Apr 11, 2018
10:00 AM | 90 Min
Diane Dee

Performance Management: A High Touch Approach

Managing employee performance isn’t always easy or fun, but every performance discussion that fails to motivate employees is a lost opportunity for both the organization and the employee.   When conducted properly, performance reviews can be constructive, strengthen the organization, and add value to the organization and the employee.


Apr 11, 2018
10:00 AM | 90 Min
Margie Faulk

Marijuana in the California Workplace: Employers’ Guide to Managing the New Marijuana Regulation Effective 1/1/18 in a Drug Free Workplace!

Effective January 1, 2018, California legalized recreational marijuana use as other states join the list. However, the positive response to recreational marijuana has impacted Employers with challenges of this regulation in the workplace. Employers need to mitigate this regulation with the Drug Free Workplace programs currently in place. Adding workplace safety, drug testing and potential discrimination allegations in the equation has Employers confused and in a tailspin.


Apr 11, 2018
11:00 AM | 120 Min
Susan Strauss

Harassment Still a Big Problem at U.S. Employers, New EEOC Report Finds..

It is almost impossible for managers and HR professionals to stay current in the ever evolving civil rights case law due to their busy workload. As a result, discrimination and harassment may go unrecognized and allowed to continue creating a hostile work environment for employees resulting in absenteeism, turnover, loss of productivity and physical and emotional health consequences to the target and witnesses of the abuse. When managers and HR professionals fail to recognize discrimination and harassment, it creates liabilities for the organization and costly lawsuits. Join this session by expert speaker Dr. Susan Strauss who will assist you in staying current with the ever evolving civil rights case laws.


Apr 12, 2018
7:00 AM | 480 Min
Elga Lejarza

PHR/SPHR Exam Prep Master Webinar

Can you browse through HR job postings without seeing the inevitable “PHR/SPHR Required” towards the end of the ad? I think we all know the answer to this question. We will only hope that all the 175-multiple questions in the PHR/SPHR would be this simple to respond!